This matrix combines the assessments of an organization’s “legitimacy state” and “readiness to change” to inform the proper response to moving toward the desired state of becoming a legitimate, healthy and adept police organization. A “wrongful, unhealthy and challenged” organization, for instance, needs external motivation and direction – such as a court order – to change by moving progressively from its current state through a “marginal” state, to an “evolving” one and then finally to the desired state of legitimacy because it scores low on all four dimensions of legitimacy – skills and abilities, willingness, legality and legitimacy.
Police Legitimacy Action Matrix
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